Job Description
Join our dynamic team at Milwaukee Community Services and make an immediate impact! We're seeking passionate individuals to join our part-time customer service team. This is your chance to gain valuable experience in a supportive environment while serving our diverse community. Immediate start available with flexible scheduling options. Enjoy competitive pay, comprehensive training, and a workplace that values your growth.
Responsibilities
- Deliver exceptional customer service through in-person and virtual interactions
- Assist clients with program inquiries and resource navigation
- Manage appointment scheduling and data entry tasks
- Collaborate with team members to ensure seamless service delivery
- Maintain accurate records of client interactions and outcomes
- Support community outreach initiatives and promotional events
- Adhere to organizational policies and confidentiality standards
Qualifications
- High school diploma or equivalent (college students encouraged)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic office software and scheduling tools
- Ability to work flexible hours including evenings/weekends
- Empathetic approach to serving diverse community needs
- Valid Wisconsin driver's license (if field travel required)