Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in Charlotte! We're seeking passionate individuals to deliver exceptional service at our flagship downtown location. This urgent hiring opportunity offers flexible scheduling (20-25 hrs/week) with competitive pay and immediate start date. Perfect for students, career changers, or those seeking supplemental income. Enjoy a vibrant work environment with growth potential and comprehensive training provided.
Responsibilities
- Deliver outstanding in-store customer service through personalized assistance and product knowledge
- Process transactions accurately while maintaining cash handling standards
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team to maintain visual merchandising standards
- Operate POS systems and inventory management tools
- Support store operations during peak hours and promotional events
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Basic computer proficiency with POS systems
- Flexible availability including weekends and holidays
- Positive attitude with ability to thrive in fast-paced environments