Job Description
Join our award-winning wellness studio in Boston's vibrant South End as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while supporting our clients' holistic wellness journeys. This role offers flexible scheduling (15-25 hours/week) with immediate start opportunities in a modern, inclusive environment. Perfect for students, career changers, or wellness enthusiasts seeking meaningful part-time work with growth potential.
Responsibilities
- Deliver personalized client experiences through warm greetings and tailored consultations
- Manage class schedules, bookings, and membership inquiries with precision
- Process payments and maintain accurate financial records
- Support studio operations including inventory management and equipment maintenance
- Collaborate with wellness practitioners to enhance client journeys
- Uphold brand standards across all client touchpoints
- Participate in monthly team training and wellness workshops
Qualifications
- 1+ years in customer service or hospitality role preferred
- Exceptional communication and interpersonal skills
- Proficiency with scheduling software and POS systems
- Strong organizational skills with attention to detail
- Ability to thrive in fast-paced, client-focused environments
- Passion for wellness and healthy lifestyles
- Flexibility to work evenings and weekends
- High school diploma or equivalent required