Job Description
Urgent Hiring: Night Shift IT Support Specialist in Los Angeles, CA
Are you a tech-savvy troubleshooter ready to make an impact immediately? Apex Digital Solutions is looking for a dedicated Night Shift IT Support Specialist to join our growing team.
We offer competitive pay, comprehensive benefits, and the unique opportunity to work in a fast-paced, 24/7 operational environment. If you want to start this week and have a passion for keeping systems running smoothly, apply now.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues during off-hours.
- Monitor system health, logs, and alerts to proactively resolve potential outages.
- Document all IT incidents, tickets, and resolutions accurately in the helpdesk system.
- Escalate complex hardware failures to the day shift engineering team.
- Perform routine maintenance tasks, patching, and backups during the night cycle.
- Assist end-users with password resets and software installations remotely.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology is preferred.
- 1-2 years of professional IT support or Help Desk experience.
- Must be available to work night shifts (e.g., 10:00 PM – 6:00 AM).
- Strong knowledge of Windows 10/11, Active Directory, and Office 365.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision.