Job Description
Are you looking for a role that offers stability and immediate impact? We are seeking a Night Shift IT Support Specialist to join our growing team in Indianapolis, IN.
At IndyTech Solutions, we pride ourselves on keeping our infrastructure running 24/7. As a night shift specialist, you will be the first line of defense for our clients, ensuring their systems remain secure and operational while the rest of the world sleeps.
Why Apply?
- Start This Week: Immediate hiring process for the right candidate.
- Competitive Pay: $22 - $30/hour based on experience.
- Flexible Schedule: Consistent night shifts with guaranteed hours.
We value technical expertise and a proactive mindset. If you thrive in a quiet environment and enjoy solving complex technical puzzles, we want to hear from you.
Responsibilities
- Monitor and troubleshoot server performance and network connectivity issues during off-peak hours.
- Respond to and resolve IT support tickets escalated from the day shift team.
- Perform routine system backups, patches, and security updates to ensure system integrity.
- Conduct remote and on-site hardware maintenance and repairs for desktops, laptops, and peripherals.
- Ensure strict adherence to IT security protocols and compliance standards.
- Document all technical issues and resolutions in the ticketing system.
Qualifications
- Minimum of 2 years of experience in IT Help Desk or System Administration.
- Strong knowledge of Windows 10/11 and Linux operating systems.
- Proficiency with remote access tools (RDP, TeamViewer, etc.).
- Ability to work independently and problem-solve effectively in a quiet environment.
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- Valid driver's license and clean driving record (for occasional on-site travel).