Job Description
We are looking for dedicated Night Shift Customer Service Representatives to join our high-performing team in Omaha, Nebraska. This is an urgent hiring opportunity with immediate start dates available for the night shift schedule.
If you thrive in a fast-paced environment and want to make an impact while working during the night, we want to hear from you. We offer a competitive hourly wage and a comprehensive benefits package.
Why Apply?
- Immediate Start: We are filling these positions urgently.
- Shift: 10:00 PM - 6:00 AM.
- Pay: Competitive hourly rate ($18 - $22).
- Benefits: Health, dental, and vision insurance available.
Responsibilities
- Handle incoming customer inquiries via phone and email during the night shift.
- Resolve customer issues efficiently while maintaining high satisfaction scores.
- Document all interactions accurately in the CRM system.
- Collaborate with the day shift team to ensure seamless service continuity.
- Adhere to company policies, procedures, and safety protocols.
- Escalate complex issues to the appropriate management personnel.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory for the right candidates.
- Must be available to work nights (10:00 PM - 6:00 AM).
- Strong communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Basic computer literacy and typing skills.