Job Description
Join our dynamic tech team as a Junior IT Support Specialist! We're urgently seeking motivated entry-level professionals to provide critical technical support and drive innovation. This is your golden ticket to launch a rewarding career in one of America's fastest-growing tech hubs. Enjoy competitive benefits, mentorship from industry experts, and rapid advancement opportunities. Don't miss this urgent opening – apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex technical challenges
- Train users on new technologies and best practices
- Maintain inventory of IT assets and equipment
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation