Job Description
Join our dynamic team at TechSolutions Omaha and launch your IT career! We're urgently seeking motivated entry-level professionals to provide critical technical support for our growing client base. This is your chance to work with cutting-edge technology while receiving mentorship from industry experts. Omaha's thriving tech scene offers unmatched growth opportunities for ambitious newcomers. If you're passionate about problem-solving and eager to learn, apply today and start your journey in tech!
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network administration tasks and security protocols
- Train end-users on new technology implementations
- Collaborate with senior technicians on complex problem-solving
- Monitor system performance and report anomalies
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and security concepts
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional client visits