Job Description
Urgent Hiring: Launch Your Tech Career in Ohio!
Join our dynamic team as a Junior IT Support Specialist and become the backbone of our company's digital transformation. We're seeking motivated, tech-savvy individuals ready to grow with us. No experience required – we provide comprehensive training and mentorship. Enjoy competitive benefits, flexible work arrangements, and opportunities for rapid advancement. Apply today and start your journey in Ohio's thriving tech industry!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage user accounts and access permissions
- Document incidents and maintain support ticket systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system maintenance and updates
- Deliver user training on new technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid Ohio driver's license for occasional on-site visits