Job Description
Apex Digital Systems is looking for driven, tech-savvy individuals to join our team as a Junior IT Support Associate. We are not looking for years of experience; we are looking for potential, passion, and a willingness to learn. This is an immediate hire position with a comprehensive training program designed to take you from beginner to professional.
Why Apply?
- Zero Experience Needed: We provide on-the-job training.
- Competitive Pay: Earn $18-$24/hr with room for rapid advancement.
- Modern Environment: Work in a cutting-edge tech hub in the heart of Dallas.
- Immediate Start: Don't wait weeks for a response.
Responsibilities
- Assist employees with technical troubleshooting, including hardware and software issues.
- Monitor system performance and report potential issues to the Senior IT team.
- Manage inventory for IT equipment and supplies.
- Provide exceptional customer service and clear communication to non-technical users.
- Support the setup and configuration of new workstations and peripherals.
- Document technical issues and resolutions in our ticketing system.
Qualifications
- High School Diploma or GED required.
- Basic familiarity with computers, laptops, and mobile devices.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a collaborative team.
- A valid driver's license and reliable transportation (for occasional site visits).