Job Description
Join our dynamic team at Illinois Tech Solutions and kickstart your career in tech! We're seeking motivated entry-level professionals to provide exceptional customer support and drive innovation. Enjoy competitive pay, comprehensive benefits, and rapid growth opportunities in Chicago's thriving tech ecosystem.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document support cases in CRM systems
- Collaborate with technical teams to troubleshoot issues
- Develop product knowledge through continuous training
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong written and verbal communication skills
- Problem-solving aptitude
- Ability to learn quickly in fast-paced environments
- Customer service mindset