Job Description
Are you ready to jump in and make an immediate impact? Detroit Tech Solutions is seeking a skilled IT Support Specialist to join our dynamic team. We pride ourselves on delivering top-tier technical services and offer a weekly pay schedule to help you manage your finances with ease.
In this role, you will be the first point of contact for our employees, resolving technical issues and ensuring our systems run smoothly. If you are looking for a role that offers stability, growth, and the ability to start this week, we want to hear from you.
Why Join Us?
- Weekly Pay: Get paid on time, every time.
- Immediate Start: Begin your career journey as soon as today.
- Competitive Salary: Earn between $45,000 - $55,000 annually.
- Modern Environment: Work in the heart of Detroit with cutting-edge technology.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
- Diagnose and resolve desktop, laptop, and peripheral connectivity problems.
- Manage user accounts, permissions, and Active Directory requests.
- Deploy and configure new workstations, mobile devices, and software applications.
- Document all technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with the IT team to improve system efficiency and user experience.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology preferred.
- Minimum of 1-2 years of experience in IT support or a related technical field.
- Familiarity with Microsoft Office Suite, Windows 10/11, and macOS.
- Strong problem-solving skills and the ability to explain complex concepts clearly.
- Excellent communication and interpersonal skills.
- Ability to start immediately and work full-time hours.