Job Description
We are looking for a dynamic IT Support Specialist to join our team in Louisville, KY. This is an immediate hire opportunity for a self-motivated professional who thrives in a fast-paced environment. If you are passionate about technology and want to make an impact from day one, we want to hear from you.
At Apex Digital Solutions, we prioritize our employees and offer a collaborative culture where your growth is our priority. You will be responsible for maintaining our IT infrastructure and ensuring our staff has the tools they need to succeed.
Why Apply?
• Immediate start date available
• Competitive salary and benefits package
• Career growth opportunities in a stable industry
Responsibilities
- Troubleshoot hardware and software issues for employees in a timely and professional manner.
- Manage user accounts, permissions, and security access across the network.
- Install and configure workstations, printers, and mobile devices.
- Maintain inventory of IT assets and software licenses.
- Monitor system performance and respond to alerts regarding network security or downtime.
- Collaborate with senior IT staff to implement new technologies and system upgrades.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or equivalent technical certification (e.g., CompTIA A+).
- Experience: 1-3 years of experience in IT support or helpdesk roles.
- Technical Skills: Proficiency in Windows 10/11, Microsoft Office Suite, and Active Directory.
- Communication: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical staff.
- Problem Solving: Strong analytical skills with the ability to troubleshoot complex issues independently.