Job Description
Start your career TODAY! Tucson Tech Solutions is urgently hiring an IT Support Specialist to join our dynamic team. We need someone who can hit the ground running in our fast-paced environment. This is your chance to secure a stable position with competitive benefits and growth opportunities. Apply now – interviews start immediately!
Join our mission to deliver cutting-edge IT solutions to businesses across Southern Arizona. We pride ourselves on our collaborative culture and commitment to employee development.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain service desk ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
- Manage asset inventory and software licensing
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows 10/11 and Active Directory
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- Experience with ticketing systems (ServiceNow preferred)
- Ability to lift 30lbs and work flexible hours if needed