Job Description
Join our dynamic team in Columbus, OH and start your new career this week! TechSolutions Inc. is urgently hiring an IT Support Specialist to provide exceptional technical assistance to our growing client base. This is a unique opportunity to make an immediate impact in a fast-paced environment with competitive compensation and growth potential. Apply now to begin your journey with us!
Responsibilities
- Diagnose and resolve hardware/software issues across diverse systems
- Provide remote and on-site technical support to clients
- Install, configure, and maintain network infrastructure
- Document all IT procedures and maintenance activities
- Collaborate with team members to implement security protocols
- Train users on new technologies and systems
- Monitor system performance and recommend improvements
Qualifications
- 3+ years of IT support experience
- CompTIA A+ or equivalent certification required
- Strong knowledge of Windows/macOS operating systems
- Experience with network troubleshooting (TCP/IP, DNS, DHCP)
- Familiarity with cloud services (AWS, Azure, GCP)
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple priorities
- Valid driver's license for occasional client visits