Job Description
Join Baltimore's leading healthcare provider immediately as a Patient Care Coordinator! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical team. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and career growth in a thriving Baltimore healthcare environment.
Responsibilities
- Coordinate patient appointments, referrals, and insurance verification processes
- Serve as primary point of contact for patient inquiries and concerns
- Collaborate with multidisciplinary teams to ensure seamless care delivery
- Maintain accurate electronic health records and documentation
- Implement patient satisfaction initiatives and quality improvement measures
- Assist in training new staff on patient care protocols
- Monitor and optimize clinic workflow efficiency
Qualifications
- Minimum 2 years healthcare coordination experience required
- Proficiency in Epic EHR systems and medical software
- Certified Medical Assistant (CMA) or equivalent preferred
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced clinical environment
- Strong problem-solving and conflict resolution abilities
- Baltimore-based candidates preferred for immediate onboarding