Job Description
Join our award-winning IT team as an Immediate Hire Support Specialist starting this week! TechFlow Solutions is seeking a tech-savvy professional to deliver exceptional technical support to our Indianapolis-based clients. This urgent opening offers rapid onboarding and competitive benefits including health insurance, 401K matching, and paid time off. Don't miss this rare opportunity to launch your career with a growing industry leader!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and configure workstations, servers, and cloud infrastructure
- Manage user accounts, permissions, and security protocols
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on system integrations
- Monitor network performance and proactively resolve bottlenecks
- Train employees on cybersecurity best practices
Qualifications
- 3+ years in IT support or systems administration
- CompTIA A+, Network+, or Security+ certification required
- Expertise in Windows 10/11, Active Directory, and Microsoft 365
- Experience with ticketing systems (ServiceNow/Jira)
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Valid Indiana driver's license for occasional site visits