Job Description
Join our dynamic team immediately as an IT Support Specialist in Dallas! We're seeking a tech-savvy professional to start this week and hit the ground running. This contract-to-hire role offers competitive compensation and the opportunity to grow with a leading tech innovator. If you're ready to make an immediate impact and excel in a fast-paced environment, apply now!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Deploy and configure workstations, servers, and cloud infrastructure
- Manage cybersecurity protocols and incident response
- Train staff on IT best practices and system usage
- Document technical processes and maintain asset inventories
- Collaborate with cross-functional teams on system integrations
- Monitor system performance and optimize IT operations
Qualifications
- 3+ years of IT support experience with Windows/Linux environments
- CompTIA A+/Network+ certifications or equivalent
- Strong troubleshooting skills for network and security issues
- Experience with cloud platforms (AWS/Azure/GCP)
- Excellent customer service and communication abilities
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Must start employment this week and pass background check