Job Description
Start this week! TechCorp Solutions is seeking an experienced IT Support Specialist for an immediate contract position in Houston, TX. Join our dynamic team providing critical technical support to enterprise clients. This is a high-impact role requiring quick problem-solving and excellent customer service. Ideal for candidates ready to hit the ground running in a fast-paced environment. Interviews happening this week – apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex technical issues across Windows/Linux environments
- Manage user accounts, permissions, and security protocols
- Deploy and configure cloud infrastructure (AWS/Azure)
- Create and maintain technical documentation and SOPs
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance and implement security patches
Qualifications
- 3+ years of IT support experience in enterprise environments
- Strong proficiency in Windows Server administration and Active Directory
- Hands-on experience with network troubleshooting (TCP/IP, DNS, DHCP)
- Certifications: CompTIA A+/Network+ or Microsoft Azure Fundamentals
- Excellent written/verbal communication skills
- Ability to work independently with minimal supervision
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Texas driver's license (for occasional on-site visits)