Job Description
Join our dynamic team at TechSolutions Tampa and launch your career immediately! We're seeking a highly motivated IT Support Specialist to provide exceptional technical assistance to our growing client base. This is a rare opportunity to secure a full-time position with competitive benefits, including health insurance, 401k matching, and paid time off. Our modern downtown office offers a collaborative environment where your skills will make an immediate impact. If you're passionate about technology and thrive in fast-paced settings, apply today and start working within 48 hours!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Mac/Linux systems
- Provide remote and on-site technical support to 50+ daily users
- Manage Active Directory, VPN configurations, and network security protocols
- Deploy and maintain cloud infrastructure including Azure and Office 365
- Document technical procedures and update knowledge base articles
- Collaborate with vendors for hardware procurement and maintenance
Qualifications
- 3+ years of hands-on IT support experience in corporate environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in PowerShell scripting and basic network troubleshooting
- Strong customer service skills with ability to communicate technical concepts clearly
- Experience with ticketing systems (ServiceNow/Jira) and ITIL methodologies
- Valid Florida driver's license for occasional client site visits