Job Description
Start your career this week! TechSolutions Oklahoma is urgently hiring an IT Support Specialist to join our dynamic team in Oklahoma City. This immediate hire position offers competitive compensation, comprehensive benefits, and the chance to make an immediate impact. We're seeking a tech-savvy professional to resolve technical issues, maintain network infrastructure, and deliver exceptional user support. If you're ready to hit the ground running in a fast-paced environment, apply now!
Responsibilities
- Diagnose and resolve hardware/software issues across company systems
- Install, configure, and maintain network infrastructure and security protocols
- Provide Tier 1/2 technical support to employees via phone, email, and in-person
- Manage inventory of IT assets and coordinate equipment maintenance
- Document technical procedures and create user training materials
- Collaborate with vendors for hardware/software procurement
- Monitor system performance and proactively address potential issues
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ certification or equivalent technical certifications
- Proficiency in Windows OS, Active Directory, and cloud services
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Excellent troubleshooting and customer service skills
- Ability to work independently and manage multiple priorities
- Valid Oklahoma driver's license with clean record
- Available to start immediately and work flexible hours