Job Description
Join our dynamic team immediately! TechSolutions Inc. is seeking an experienced IT Support Specialist to start immediately in Raleigh, NC. This is a rare opportunity to join a fast-growing tech company offering competitive benefits, career growth, and a collaborative environment.
We're looking for a proactive professional to provide critical technical support to our employees. If you're passionate about problem-solving and thrive in fast-paced environments, this role is for you. Immediate start date available for qualified candidates.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Manage and maintain corporate Windows 10/11 workstations and servers
- Implement and troubleshoot Active Directory and Office 365 environments
- Document IT processes and maintain accurate asset inventory
- Collaborate with vendors for hardware/software procurement
- Assist with cybersecurity protocols and incident response
- Train employees on technology best practices
Qualifications
- 3+ years of hands-on IT support experience in corporate environments
- Expertise in Windows OS, Active Directory, and Microsoft 365
- CompTIA Network+ or Security+ certification required
- Strong problem-solving and communication skills
- Experience with ticketing systems (ServiceNow/Jira)
- A+ certification preferred
- Ability to start within 1 week of offer