Job Description
Urgent Opportunity: Start Immediately in Columbus!
Join our dynamic IT team as an IT Support Specialist and hit the ground running in this critical role. We're seeking a tech-savvy professional to resolve system issues, maintain network infrastructure, and provide exceptional user support. This position offers immediate start date for the right candidate with proven troubleshooting skills.
Enjoy competitive compensation, comprehensive benefits, and the chance to make an immediate impact in a fast-paced environment. Apply today if you're ready to contribute to our mission of seamless technology operations.
Responsibilities
- Diagnose and resolve hardware/software issues across company systems
- Install, configure, and maintain network equipment and servers
- Provide Tier 1-2 technical support to employees via phone, email, and in-person
- Document all IT procedures, incidents, and resolutions
- Collaborate with vendors for hardware/software procurement
- Implement cybersecurity best practices and maintain system security
- Assist with IT asset management and inventory control
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS, Active Directory, and networking fundamentals
- Strong troubleshooting skills with ability to analyze complex technical issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow preferred)
- Valid Ohio driver's license (occasional site visits required)
- Ability to work flexible hours including occasional weekends