Job Description
Join TechFlow Solutions immediately and become the backbone of our client's IT infrastructure in Phoenix! We're seeking a proactive IT Support Specialist to start this week and deliver exceptional technical assistance. This high-impact role offers rapid onboarding, competitive compensation, and the chance to solve complex challenges in a fast-paced environment. Perfect for candidates ready to hit the ground running and make immediate contributions.
Responsibilities
- Provide Tier 2/3 technical support for 200+ users across Windows/macOS environments
- Deploy and manage cloud infrastructure solutions including Azure and O365
- Diagnose and resolve hardware/software issues with SLA adherence
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document IT processes and maintain service knowledge base
- Collaborate with cross-functional teams on digital transformation projects
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ and/or Microsoft Azure certifications required
- Expertise in Active Directory, VPN configuration, and endpoint management
- Strong scripting skills (PowerShell/Bash) for automation
- Experience with ServiceNow or similar ITSM platforms
- Ability to work flexible hours including on-call rotation