Job Description
Are you ready to accelerate your career in the heart of Oklahoma City?
CloudNet Systems is currently conducting Urgent Hiring for a dynamic IT Support Specialist. We are seeking a proactive problem-solver who thrives in fast-paced environments and is passionate about technology. If you are looking for a role where you can make an immediate impact, this is your opportunity.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for rapid career growth and professional development.
- Modern, collaborative work environment in Downtown Oklahoma City.
We are looking for candidates who are ready to hit the ground running. Apply today and secure your future with CloudNet Systems.
Responsibilities
- Tier 1 & 2 Support: Provide expert technical assistance to employees via phone, email, and in-person to resolve hardware and software issues.
- Troubleshooting: Diagnose and resolve network connectivity problems, printer malfunctions, and operating system errors efficiently.
- Asset Management: Maintain accurate inventory of IT equipment, including laptops, monitors, and peripherals.
- System Administration: Assist in the deployment, configuration, and maintenance of workstations and software applications.
- User Training: Conduct training sessions to ensure employees are proficient with new technologies and security protocols.
Qualifications
- Education: Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred).
- Experience: 1-3 years of experience in technical support or help desk operations.
- Technical Skills: Proficiency in Windows and macOS, plus basic knowledge of Linux or mobile device management.
- Communication: Excellent verbal and written communication skills with a customer-first approach.
- Certifications: CompTIA A+ or Network+ certification is a plus.