Job Description
Join our dynamic team immediately! TechFlow Solutions is seeking a proactive IT Support Specialist to deliver exceptional technical assistance to our Tampa-based clients. This urgent opening offers a competitive salary package, comprehensive benefits, and rapid onboarding. If you're passionate about technology and thrive in fast-paced environments, apply now to start your career with us!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network infrastructure
- Diagnose and resolve system issues with minimal downtime
- Deploy and configure new IT equipment and software installations
- Document technical procedures and maintain accurate inventory records
- Collaborate with cross-functional teams to implement IT solutions
- Monitor system security and ensure compliance with company policies
- Deliver user training on new technologies and best practices
Qualifications
- 3+ years of experience in IT support or helpdesk environments
- CompTIA A+ and Network+ certifications required
- Proficiency in Windows OS, Active Directory, and cloud platforms
- Strong troubleshooting skills with network and hardware issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow preferred)
- Ability to work independently and prioritize urgent tasks