Job Description
Join our award-winning team immediately! We're seeking a passionate Customer Service Specialist to deliver exceptional experiences at our Columbus headquarters. This urgent hire position offers competitive pay, comprehensive benefits, and rapid onboarding. Perfect for candidates ready to start within 48 hours. Don't miss this opportunity to grow with an industry leader!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain accurate customer records in CRM system
- Collaborate with sales and support teams
- Meet daily performance and satisfaction metrics
- Identify upsell opportunities
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficient with Microsoft Office and CRM tools
- Ability to work flexible hours including weekends
- Strong typing skills (40+ WPM)
- Immediate availability to start