Job Description
We are currently hiring immediately for multiple Customer Service Representative positions in the heart of New York City. This is a fantastic opportunity for individuals looking to start a career without prior experience. If you have a positive attitude and a strong work ethic, we want to hear from you.
Why Apply?
- Competitive hourly pay starting at $18/hr.
- Full benefits package (Medical, Dental, Vision) after 90 days.
- Paid training and clear career advancement opportunities.
- Flexible scheduling options available to fit your lifestyle.
Don't wait—positions are filling up fast! Join a dynamic team and take the first step toward a lucrative career in customer support.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email with a focus on resolution.
- Resolve customer complaints and issues with patience, empathy, and professionalism.
- Enter and update customer account information accurately into the CRM system.
- Build rapport with clients to ensure high satisfaction and retention rates.
- Collaborate with team members to meet daily and weekly performance targets.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High School Diploma or GED required.
- Basic computer proficiency and typing skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, high-pressure environment.
- Reliable internet connection and quiet workspace required for remote options.
- Willingness to learn and adapt to new company policies and procedures.