Job Description
Join our dynamic team immediately! Priority Solutions Group is seeking a Customer Service Specialist to fill an urgent opening in our Wichita headquarters. This is your chance to launch your career with a forward-thinking company offering rapid advancement opportunities and a supportive work environment.
We're looking for motivated individuals who thrive in fast-paced settings. If you're a natural problem-solver with exceptional communication skills and a passion for helping others, we want to hear from you today. No experience necessary – full training provided!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve customer concerns and process orders using our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain accurate customer records and documentation
- Identify opportunities for process improvements and share feedback
- Meet daily performance metrics including response times and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities with attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and resilience under pressure
- Valid driver's license (for occasional local errands)
- Availability to work flexible shifts including weekends