Job Description
Join our dynamic team immediately! Coastal Support Solutions is urgently hiring enthusiastic individuals for entry-level customer service positions. No prior experience required—comprehensive training provided. Work in a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and opportunities for advancement. Perfect for recent graduates or career changers seeking a fresh start in Virginia Beach's thriving service sector.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve basic service issues
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Follow company protocols for customer interactions
- Participate in ongoing training programs
- Maintain accurate documentation of interactions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (written/spoken)
- Basic computer literacy
- Positive attitude and willingness to learn
- Reliable internet connection for remote work components
- Ability to work flexible hours including weekends
- No prior experience necessary
- Valid work authorization required