Job Description
Urgent Opportunity: Start Immediately in New Orleans! We're seeking a dynamic Customer Service Specialist to join our growing team. This is a full-time, immediate-hire position offering competitive pay and benefits. If you thrive in fast-paced environments and excel at client communication, apply today!
Why Join Us?
- Start within 48 hours of acceptance
- Comprehensive health/dental/vision benefits
- Flexible remote/hybrid schedule
- Growth opportunities in a thriving industry
Responsibilities
- Handle 50+ customer inquiries daily via phone/email/chat
- Resolve billing and technical support escalations
- Document cases in CRM system with 100% accuracy
- Collaborate with technical team for complex issues
- Maintain 95% customer satisfaction score
- Train on proprietary systems (full provided)
Qualifications
- Minimum 2 years customer service experience
- Proficiency with Zendesk/Salesforce platforms
- Exceptional written/verbal communication skills
- Ability to multitask in high-pressure situations
- High school diploma (college preferred)
- Available for on-site training (first 2 weeks)