Job Description
Join our dynamic team at TechSolutions Columbus as an Entry-Level Tech Support Specialist! We're urgently hiring passionate individuals ready to kickstart their careers in IT. This is your opportunity to gain hands-on experience with cutting-edge technology while supporting Fortune 500 clients. Our collaborative environment offers rapid growth paths and mentorship from industry veterans. Don't miss this urgent opportunity to launch your tech career in one of America's fastest-growing tech hubs!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Document troubleshooting steps and solutions in ticketing systems
- Train end-users on new software and security protocols
- Collaborate with senior engineers on complex system deployments
- Monitor system performance and report anomalies
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience with strong communication skills
- CompTIA A+ certification preferred but not required
- Ability to work flexible hours including occasional weekends
- Valid driver's license for occasional client site visits