Job Description
Are you looking for a rewarding career opportunity in the heart of Ohio? NexGen Tech Solutions is currently hiring immediately for Entry-Level Sales and Customer Support Specialists in Columbus, OH.
We are looking for driven individuals who want to launch their career in a fast-paced, supportive environment. If you possess a positive attitude and a desire to learn, we want to hear from you. We offer comprehensive training, a clear path for advancement, and a culture that values your contribution.
Responsibilities
- Conduct product training and master our service offerings to assist clients effectively.
- Engage with customers via phone, email, and chat to provide exceptional support.
- Drive sales growth by identifying customer needs and offering relevant solutions.
- Update customer records accurately in our CRM database to ensure data integrity.
- Collaborate with the team to achieve daily and weekly performance goals.
- Handle inbound inquiries and resolve issues efficiently to ensure customer satisfaction.
Qualifications
- High School Diploma or GED required.
- Strong verbal communication and interpersonal skills.
- Basic computer literacy and typing proficiency.
- Ability to work flexible shifts, including weekends and evenings.
- Proven track record of reliability and punctuality.
- No prior experience required – we provide comprehensive on-the-job training.