Job Description
Join our dynamic team immediately! TechSolutions Inc. is urgently hiring an Entry-Level IT Support Specialist to join our Mesa headquarters. This is your gateway to a thriving career in technology with rapid growth opportunities.
We're a fast-growing tech firm dedicated to innovation and employee development. As an entry-level specialist, you'll receive hands-on training in cutting-edge systems while contributing to real-world projects. This urgent opening requires immediate availability – don't miss your chance to launch your IT career!
Responsibilities
- Provide first-line technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and network peripherals
- Document all IT incidents and resolutions in our ticketing system
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior team members on system upgrades and maintenance
- Train end-users on new software implementations and best practices
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Excellent problem-solving abilities and customer service mindset
- Strong written and verbal communication skills
- Ability to work independently and as part of a collaborative team
- Valid driver's license for occasional off-site support
- Must be available for immediate start (within 1 week)