Job Description
Join our dynamic team as an Entry Level IT Support Specialist in Houston! This urgent opening is perfect for recent graduates and career changers looking to launch their tech career. We offer comprehensive training, mentorship, and a collaborative environment where your growth is our priority. Help us deliver exceptional IT services to our clients while building valuable skills in networking, security, and cloud technologies. Apply today – positions fill fast!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document service tickets and maintain accurate IT asset records
- Collaborate with senior engineers on complex troubleshooting
- Assist with cybersecurity best practices implementation
- Deliver user training on new technologies and systems
- Participate in IT infrastructure upgrades and projects
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Excellent problem-solving and communication skills
- Ability to work independently and in team settings
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid driver's license for occasional on-site visits