Job Description
Join our dynamic team immediately! Omaha Tech Solutions is hiring passionate entry-level IT professionals to launch their careers in Nebraska's growing tech hub.
We're seeking motivated individuals eager to build foundational skills in a supportive environment. This full-time role offers hands-on experience with enterprise systems, client interactions, and cutting-edge technology. Enjoy competitive benefits, mentorship from industry veterans, and opportunities for rapid advancement. Immediate start available for qualified candidates ready to make an impact.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document IT processes and maintain accurate service request logs
- Collaborate with senior team members on network infrastructure projects
- Assist with cybersecurity protocols and data protection initiatives
- Participate in cross-departmental technology training sessions
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service aptitude
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional client site visits
- Ability to lift 30 lbs for equipment maintenance