Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're hiring immediately for motivated individuals in Albuquerque who are eager to learn and grow. At TechSolutions Inc., we foster innovation and provide comprehensive training to help you thrive. If you're passionate about problem-solving and technology, this is your opportunity to make an impact!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist employees with system setups, installations, and troubleshooting
- Document all IT incidents, resolutions, and asset management
- Collaborate with senior IT staff on system improvements
- Conduct regular system maintenance and updates
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows OS and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license (for occasional off-site support)
- CompTIA A+ certification a plus but not required