Job Description
Start Your Tech Career Immediately in Oklahoma City! TechForward Solutions is seeking motivated entry-level IT Support Specialists to join our dynamic team. No experience required – we provide comprehensive training! Join our innovative environment where your passion for technology meets real-world challenges. Immediate openings available for candidates ready to grow with us.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage helpdesk ticketing system and prioritize requests
- Document technical procedures and knowledge base articles
- Collaborate with senior team on network security protocols
- Assist with office equipment setup and maintenance
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy (OS, networking, security concepts)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- CompTIA A+ certification is a plus (not required)