Job Description
Join our dynamic IT team and kickstart your tech career! TechSolutions Louisville is seeking motivated entry-level IT Support Specialists to provide exceptional technical assistance to our growing client base. This immediate-hire opportunity offers hands-on experience with cutting-edge technologies in a collaborative environment. You'll receive comprehensive training and mentorship while supporting enterprise-level systems. Perfect for recent graduates or career changers eager to build foundational IT skills in Louisville's thriving tech hub.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document technical issues and resolutions in service management systems
- Assist with cybersecurity protocols and access management
- Collaborate with senior engineers on complex system deployments
- Conduct user training on new technologies
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 30 lbs for equipment maintenance
- Valid driver's license for occasional site visits
- Availability for on-call rotation (weekends/nights)