Job Description
Join TechSolutions Inc.'s dynamic IT team in Colorado Springs! We're urgently seeking motivated entry-level professionals to launch their careers in technology. This is your chance to gain hands-on experience while supporting critical infrastructure for our growing client base. Enjoy competitive pay, comprehensive benefits, and mentorship from industry experts. Immediate start available!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Document IT processes and maintain knowledge base
- Support cybersecurity initiatives under guidance
- Collaborate with cross-functional teams on IT projects
- Manage user access requests and account setups
- Participate in system upgrades and maintenance
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience preferred
- Valid Colorado driver's license (required for occasional site visits)