Job Description
Urgent Hiring Opportunity! Kickstart your tech career with InnovateTech Solutions, Sacramento's fastest-growing IT services provider. We're seeking passionate entry-level professionals eager to learn and grow in a dynamic environment. Join our collaborative team and gain hands-on experience with cutting-edge technologies while making a real impact. This is your chance to launch your career in one of California's most vibrant tech hubs!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network setup, security protocols, and system backups
- Document technical issues and resolutions in service management software
- Collaborate with senior engineers on complex troubleshooting projects
- Conduct user training on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license required for occasional on-site visits