Job Description
Join our dynamic IT team at TechSolutions Florida and launch your career in technology! We're urgently seeking motivated entry-level professionals to provide essential technical support to our growing client base. This is a unique opportunity to gain hands-on experience in a fast-paced environment while working with cutting-edge technology. Our comprehensive training program ensures you'll develop critical skills in network administration, cybersecurity fundamentals, and client relations. Enjoy competitive benefits, mentorship from industry experts, and a clear career progression path within our expanding Florida operations. If you're passionate about technology and ready to start your professional journey, apply now!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in service management systems
- Collaborate with senior technicians to resolve complex problems
- Conduct regular system updates and security patching
- Train end-users on new technologies and best practices
- Monitor system performance and report potential vulnerabilities
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of operating systems (Windows, macOS, Linux)
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid Florida driver's license for occasional on-site visits