Job Description
Join our dynamic team at TechSolutions Detroit! We're urgently hiring motivated Entry-Level IT Support Specialists to deliver exceptional technical assistance to our clients. This is your gateway to a thriving career in Detroit's booming tech sector. No prior experience required – we provide comprehensive training!
As a cornerstone of our operations, you'll troubleshoot hardware/software issues, maintain network infrastructure, and document technical processes. Our collaborative culture values growth, innovation, and community impact.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install/configure computer systems, printers, and network devices
- Provide remote and on-site technical support via ticketing systems
- Document technical procedures and maintain asset inventory
- Collaborate with senior engineers on complex system implementations
- Conduct user training on new technologies and security protocols
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and communication skills
- Ability to lift 30lbs and work flexible hours
- Valid Michigan driver's license (for client site visits)
- Passion for technology and continuous learning
- US citizenship or work authorization required