Job Description
Join Omaha's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're urgently seeking motivated individuals to launch their careers in a dynamic environment. No experience necessary – we provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, flexible scheduling, and opportunities for rapid advancement in our collaborative, innovation-driven workplace. Immediate start available!
Responsibilities
- Provide first-tier technical support for hardware/software issues
- Assist with network troubleshooting and system diagnostics
- Document IT incidents and resolutions using ticketing systems
- Install and configure workstations, peripherals, and software
- Train users on technology best practices
- Collaborate with senior IT staff on infrastructure projects
- Maintain security protocols and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows OS and networking concepts
- Strong problem-solving and customer service aptitude
- Ability to learn technical systems quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Eagerness to pursue industry certifications
- Positive attitude and teamwork mindset