Job Description
Immediate Opening for Tech Enthusiasts! Join our dynamic team as an Entry-Level IT Support Specialist in Columbus, Ohio. No experience needed – we provide comprehensive training! As a vital member of our IT department, you'll be the first point of contact for resolving technical issues, ensuring seamless operations for our clients. This urgent hiring opportunity offers rapid career growth in a collaborative environment with competitive benefits. If you're passionate about technology and problem-solving, apply now to kickstart your career in IT!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with network connectivity and system security protocols
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with senior IT staff on complex problem-solving
- Conduct routine system updates and maintenance
- Train end-users on basic software applications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong communication and customer service skills
- Ability to troubleshoot hardware/software issues logically
- Willingness to learn new technologies quickly
- CompTIA A+ certification (or equivalent) is a plus
- Valid Ohio driver's license may be required
- Must pass background check and drug screening