Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist! We're urgently seeking passionate tech enthusiasts in Chicago to provide critical IT infrastructure support. This is your golden ticket to launch your career in IT with hands-on experience, mentorship from industry experts, and a fast-paced environment where your growth is prioritized. No prior experience required – we invest in raw talent!
Responsibilities
- Install, configure, and troubleshoot desktop hardware/software systems
- Provide responsive technical support to employees via ticketing system and in-person
- Manage network connectivity issues and basic server administration
- Document IT processes and maintain accurate asset inventory
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Ensure compliance with company security policies
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Customer service mindset with patience and empathy
- CompTIA A+ certification preferred but not required