Job Description
Join TechSprint Solutions immediately as an IT Support Specialist in Kansas City, MO! We're seeking a tech-savvy professional to join our dynamic team and deliver exceptional IT support services to our clients. This is a contract-to-hire opportunity with competitive compensation and a fast-paced, collaborative environment. If you're ready to hit the ground running and make an immediate impact, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve technical issues with efficiency and professionalism
- Install, configure, and maintain computer systems and peripherals
- Document support tickets and maintain accurate IT asset inventory
- Collaborate with cross-functional teams to ensure seamless IT operations
- Train end-users on new technologies and best practices
Qualifications
- Minimum 2 years of IT support or helpdesk experience
- Proficiency in Windows OS, Microsoft Office Suite, and networking fundamentals
- Strong troubleshooting skills with hardware and software issues
- Excellent communication and customer service abilities
- CompTIA A+ or equivalent certification preferred
- Ability to work independently and manage multiple priorities
- Valid driver's license for occasional site visits