Job Description
Join our dynamic team at NexusTech Solutions and kickstart your IT career in Austin's thriving tech scene! We're urgently seeking motivated entry-level professionals to provide essential technical support across our growing client base. This is your chance to gain hands-on experience with cutting-edge technologies while working alongside industry experts. Our comprehensive training program ensures you'll develop critical skills in network administration, system troubleshooting, and cybersecurity best practices. Enjoy competitive compensation, flexible scheduling, and opportunities for rapid advancement in one of Texas' most innovative companies.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate incident logs
- Collaborate with senior engineers to resolve complex technical problems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technologies and system updates
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ or similar certification preferred
- Valid Texas driver's license (required for occasional client visits)