Job Description
Launch your career with TechSolutions Inc., Oklahoma's leading IT innovator! We're immediately hiring passionate entry-level professionals to join our dynamic support team. As an IT Support Specialist, you'll be the backbone of our client operations, delivering exceptional technical assistance while gaining hands-on experience in enterprise systems. Enjoy competitive compensation, comprehensive training, and a collaborative environment that values growth and innovation. If you're ready to transform your potential into a thriving career, apply today!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Document and troubleshoot client problems using ticketing systems
- Install, configure, and maintain desktop/laptop systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior technicians on complex system upgrades
- Conduct user training on new technologies and best practices
- Monitor system performance and implement preventive maintenance
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies through company training
- Customer service mindset with patience and empathy