Job Description
Join our dynamic team at TechNash Solutions and launch your career in technology! We're urgently seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our growing client base in Nashville. This is your chance to gain hands-on experience in a fast-paced environment with mentorship from industry experts. Immediate start available!
Responsibilities
- Provide first-level technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot desktops, laptops, and peripheral devices
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers to resolve complex technical problems
- Assist with network administration tasks including VPN setup and security protocols
- Conduct regular system maintenance and updates
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills and customer service orientation
- Ability to learn new technologies quickly and adapt to changing environments
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license and reliable transportation
- Excellent communication and interpersonal skills